Commercial Design Lead - London, United Kingdom of Great Britain and Northern Ireland - 373 - Company

General information

Job Title

Commercial Design Lead

City

London

Country

United Kingdom of Great Britain and Northern Ireland

Division

Commercial

Department

Marketing

Description

Thought Machine’s mission is bold - to properly and permanently rid the world’s banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years - growing our team to more than 550 individuals across offices in London, New York, Singapore and Sydney. We have raised more than $500m in funding and are now valued at $2.7bn. Our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.

We have created a culture enabling our team to produce the best work in the industry, ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the most generous employee share package in the industry. Global Finance Magazine named us one of the world’s most innovative fintechs, and the Financial Times recognised us as one of Europe’s fastest-growing companies in 2023.

We are seeking a skilled Commercial Design Lead to drive product storytelling through high-impact presentations, engaging website content, and persuasive marketing materials. Approximately 80% of the role involves producing and managing core marketing assets that communicate value to clients, prospects, and partners.

Duties

Create and maintain customer-facing presentations, web content, and collateral
Translate complex product features into compelling, customer-focused stories
Ensure brand, messaging, and design consistency across all channels
Collaborate with product, sales, and investor relations on campaigns, launches, and sales enablement
Support product marketing activities, including messaging, go-to-market planning, and campaign execution

Requirements

Essential

Proven ability to design and produce impactful presentations and collateral
Hands-on experience managing web content via CMS
Strong understanding of branding, messaging, and visual communication
Ability to balance creativity with strategic business objectives
Create polished, visually engaging presentations for sales, product launches, executive briefings, and investor communications
Maintain consistency in messaging, tone, and visual identity across all materials
Collaborate with cross-functional teams to align content with product strategy
Prioritise and deliver multiple asset requests within tight deadlines

Desirable

Update and manage product-related web pages using a CMS, ensuring accuracy and brand alignment
Develop brochures, one-pagers, datasheets, and case studies to support the sales cycle and product adoption
Create or enhance visual assets using Figma
Refine product messaging for clarity, impact, and audience relevance
Apply SEO best practices to website content
Build reusable templates for presentations, collateral, and landing pages
Track and analyse content performance using analytics tools
Produce short videos or motion graphics to support product storytelling

Benefits

Highly competitive salary
Flexible working hours
Access to outstanding learning materials and courses
All the latest tech you need
Start the day properly with fresh fruit and cereals
Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks
A talented and experienced team as your colleagues
An environment where we encourage learning and progress
Weekly food pop-up

Thought Machine is committed to making a measurable positive impact on people's everyday lives. We are an equal-opportunity employer and value diversity at our company.

We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

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