COO Office Intern - London, United Kingdom - 208 - Company

General information

Job Title

COO Office Intern

City

London

Country

United Kingdom

Division

Client Services

Working time

Full-time

Description

Thought Machine’s mission is bold – to properly and permanently rid the world’s banks of legacy technology. To achieve this, we have developed the foundations of modern banking and built core and payments technology which runs natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, and Sydney. We have raised more than $500m in funding and are now valued at $2.7bn. Our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase, Standard Chartered, and more.

We have created a culture enabling our team to produce the best work in the industry, ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the most generous employee share package in the industry. We've been named AltFi's B2B Fintech of the Year, placed in the FinTech50, and named one of Europe’s fastest-growing companies by the Financial Times in 2023.

We are currently searching for candidates to join us for a paid 10-week internship this summer. In this role, you will work with the chief of staff to the COO who supports all functions across our client services department, which are Project Services, Inception and Partnerships. Our key mission is to support our COO, bring efficiency, transparency and foster collaboration across our teams . You will be part of a small team with a wide range of skills and experiences, that will help you navigate through the exciting world of the client services and interface with the wider team across APAC, AMER and EMEA in a very international setting. You will likely be working on a project to support the migration of our workstream from the Kimble software platform to Workday, alongside creating communications and training materials. Our programme will support your growth and development whilst working alongside senior leaders in fintech.

Feedback from previous interns

“I never felt like ‘the intern’, and consistently felt respected as an engineer in my own right in the way people responded to me and worked with me” – 2021 intern.

“I feel like I learned so much at Thought Machine, and there's such a friendly, welcoming atmosphere” – 2021 intern.

Timeline for the application and interview process

Applications will be open from Monday 13th March – Tuesday 11th April

Interviews will take place from Monday 3rd April – Friday 21st April

Internships will run from Monday 10th July – Friday 15th September

Requirements

Alongside having the core skills below, the new member of the team should be excited to review the communications approach in client services by interviewing different stakeholders to suggest changes and improvements, ensure the accuracy of project data in internal tools and knowledge management systems, and support planning and building processes and process maps for the team.

Essential

Excellent problem solving with ability to communicate solutions to a wide audience
Effective written and verbal communication and presentation skills, with the ability to explain complex processes in a simple manner
Strong project management skills, engaging stakeholders effectively, managing against deadlines and to outcomes
Strong organisational skills with exceptional attention to details
Ability to adjust in rapidly changing environment

Desirable

Experience in corporate communication
Familiarity with knowledge management and collaboration tools ie. Confluence
Knowledge of project management and project management tools (ie. Jira)
Strong familiarity with MS Office/ Google Suite

Preference will be given to applicants graduating in either 2024 or 2025

Benefits

Highly competitive salary
25 days holiday and bank holidays (prorated)
Flexible working hours
Access to outstanding learning materials and courses
Sports and hobby clubs, subsidised by Thought Machine
All the latest tech you need
Start the day properly with fresh fruit and cereals
Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks
A talented and experienced team as your colleagues
An environment where we encourage learning and progress
Weekly food pop up

Thought Machine is committed to making a measurable positive impact on people's everyday lives. We are an equal-opportunity employer and value diversity at our company. We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.